Mouse pointer won't move, nothing. Still happens -Installed windows 8 to see if that would fix the problem. Nope, does the same thing on Windows 8. Nope, zero memory errors found -To be sure I even tried only using one stick of ram in my PC at a time to see if any of the sticks were bad. Nope, it froze with every stick -Tried changing my anti-virus.
If I use chrome or Internet explorer, it doesn't happen. These total PC freezes only happen when I am using firefox. I have finally figured out that Firefox is not the issue with this problem but it is in fact the Nvidia drivers.
This is a shame as Nvidia pushes driver updates hard. The drivers that eliminate this problem are After uninstalling the most current drivers and replacing them with I had to replace a bunch of my hardware before I figured out it was the Nvidia drivers as I did not get the correct error message on my old set up that pointed me in the direction of the video card.
So anyone with this problem I highly recommend downgrading to driver version Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches. You might need to restart Firefox in order for this to take effect, so save all work first e. Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:.
Thank you so much. Computer Data Recovery. Free Photo Compressor. Free PDF Compressor. Free Video Converter. Summary Part 1. Check out these 6 different methods: Solution 1. Restart Firefox If you left the Firefox browser open for a long time, it may have been idled and it takes a while before it will respond. Update Firefox Another possible freezing cause is an outdated Firefox version. Follow this guide on how to update your Firefox: Click menu and go to Help Choose About Firefox and wait for the Mozilla Firefox pop-up window to appear.
It will automatically scan and check for the latest updates. If there is an update available, it will be downloaded automatically Click Restart to update Firefox to apply the new version Note: Only download the latest Mozilla Firefox update from its official website to avoid phishing and malware infections. Solution 3. Create New Places Database There is another scenario when Firefox freezes on random times only and not on specific actions.
You can find your profile folder by clicking the menu and then Help and finally Troubleshooting Information. When a new tab opens, find Applications Basics and then click Open Folder.
This will be your Profile folder Next, click the menu and select Exit. Wait until the browser completely closes Inside the Profile Folder, find and rename sqlite to places. Solution 4. Disable Hardware Acceleration Some graphics drivers and graphics cards may cause the Firefox browser to freeze often especially when using hardware acceleration. Follow this guide on how to disable the hardware acceleration on your computer: Open Options from the Firefox menu and go to General Un-mark the boxes beside Use Recommended performance settings and Use hardware acceleration when available.
You can find them under Performance Click Exit and wait for the browser to completely quit Restart Mozilla Firefox Observe if the freezing is still happening. Solution 5. Disable Faulty Extensions Mozilla Firefox usually freezes even when you are about to exit the program. But, how do you determine a faulty extension? Go to Add-ons from the Firefox menu and click Extensions Find all the extensions enabled on your browser and disable all of them.
You can do this by clicking on the 3-dotted icon and select Disable. There are a lot of customization options, add-ons, and a very active user forum where you can have any questions answered. Is Firefox Safe? I tested the file in VirusTotal and it was clean. Does Firefox have Incognito Mode?
For those security features, you will need a VPN. Can I change the default search engine in Firefox? Click on the menu in the top-right corner of the page and click Options. Click on the Search tab on the right sidebar. You can modify these settings in your Firefox OptionsPreferencesSettings Search Support Search. Home Firefox Fix slowness, crashing, Firefox is slow or stops working Firefox hangs or is not responding. If Firefox uses a lot of computer resources, see the solutions proposed in Firefox uses too much memory or CPU resources - How to fix.
If you get a "Warning: Unresponsive script" prompt, see Warning Unresponsive script - What it means and how to fix it. If Firefox closes unexpectedly, see Troubleshoot Firefox crashes closing or quitting unexpectedly. Note: The Refresh Firefox feature can fix many issues by restoring Firefox to its default state while saving your essential information.
Consider using it before going through a lengthy troubleshooting process. Note: If you send performance data , Mozilla will gather data including hangs for your Firefox, which will help making Firefox better for future versions. Table of Contents 1 Firefox hangs at random times 1. Information : The "places" files store the annotations, bookmarks, favorite icons, input history, keywords, and browsing history a record of visited pages.
Warning: This will clear your browsing history and remove bookmarks of the day. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. Select the Advanced panel and the General tab. Uncheck Use hardware acceleration when available. Click the Firefox menu and select Exit. Click the Firefox menu at the top of the screen and select Quit Firefox.
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