This is how it got sorted on my side today. Hope it helps. I switched off the iCloud Drive and reinstalled from the Applestore the app which was still showing the cloud icon. It worked because it showed the latest update instead of the old one which had not changed when the app opened. I did this and it fixed everything. Sign up to join this community. The best answers are voted up and rise to the top. Stack Overflow for Teams — Collaborate and share knowledge with a private group.
Create a free Team What is Teams? Learn more. Apple store apps won't download but have a iCloud symbol Ask Question. Asked 5 years, 7 months ago. Active 4 years, 1 month ago. Viewed k times. Improve this question. Kinglightskinned Kinglightskinned 21 1 1 gold badge 1 1 silver badge 2 2 bronze badges. What happens if you tap on the cloud symbol? Add a comment.
Active Oldest Votes. Hopefully, it will start downloading! Try this if you have an issue when you update or download apps from the App Store on your iPhone, iPad, or iPod touch. If a blue account button appears at the top of the App Store, you might not be signed in.
Tap it and sign in with your Apple ID. Learn what to do if you forgot your password. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free.
See what payment method you have on file and make sure that it isn't expired, declined, or failed. A restart usually resolves these issues. Check your Apple ID payment method. To download apps, you need to connect a payment method to your Apple ID, even if you're downloading a free app. If you do not have a payment method on file, or if your card is expired, you might not be able to download apps.
This can also lead to a Verification Required pop-up message. Adding a valid payment method may solve the problem. Sign out of the App Store and sign back in. An iPhone that can't download apps may signify that something is wrong with your Apple ID. If the connection between your iPhone and the Apple App Store is disrupted, signing out and signing back in may fix it. Go to Settings , tap your name at the top, and choose Sign Out at the bottom.
Update iOS. Updates to iOS—the operating system for the iPhone, iPad, and iPod touch—frequently resolve software bugs. It could be that your iPhone cannot download apps because of a bug in the OS. An easy, fast, and free OS update may solve the problem. You can update iOS wirelessly or through iTunes. Set the correct date and time. Incorrect date and time settings may block you from downloading apps. The easiest way to solve this is to make your iPhone automatically set its date and time so that it's always correct.
Move the Set Automatically toggle switch to On green. Learn more about changing the date and time on your iPhone, the many implications of doing that, in How to Change Date on iPhone. Reset the iPhone device settings. Bugs sometimes stem from low-level settings. You can't always see or fix these settings individually, but iOS gives you a way to reset all settings. Doing this won't erase your data, but it can solve these sorts of issues.
Check the Apple ID you're using. If you have a problem updating an app on your device, the problem could be the Apple ID you're using. When you download an app, it's tied to the Apple ID you're logged into at the time. Sign in to other Apple IDs you've used, following the instructions in step 6 above. Get help from Apple. If you tried all these steps and your iPhone still won't download apps, you need help from the experts at Apple. You can get online or phone support at the Apple website , or make an appointment at the Genius Bar at your local Apple Store for in-person help.
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